Privacy Policy
Effective Date: August 19, 2026
Clean Dash ("Clean Dash," "we," "us," or "our") respects your privacy and is committed to protecting the information you provide when using our website, platform, cleaning services, and SMS communications.
Information We Collect
We may collect information you voluntarily provide when you create an account, request or provide cleaning services, book an appointment, communicate with Clean Dash, or use our website or platform.
This information may include:
- Name
- Mobile phone number
- Email address
- Service or business address
- Account information
- Booking and scheduling information
- Payment-related information
- Communication preferences
- Information necessary to provide and coordinate our services
How We Use Your Information
Clean Dash may use the information we collect to:
- Provide and manage cleaning services
- Schedule and coordinate appointments
- Connect customers with available independent cleaners
- Communicate regarding bookings, job assignments, scheduling, and service updates
- Provide customer and cleaner support
- Process payments and service-related transactions
- Operate, maintain, and improve the Clean Dash website and platform
- Communicate important account, service, and transaction information
- Comply with applicable legal and regulatory requirements
SMS Communications
If you voluntarily provide your mobile phone number and separately consent to receive SMS messages from Clean Dash, we may send text messages related to your Clean Dash account, cleaning services, bookings, and business operations.
For customers, SMS messages may include appointment confirmations, appointment reminders, booking updates, scheduling changes, service updates, and customer support communications.
For independent cleaners, SMS messages may include available job opportunities, job assignment notifications, scheduling information, service details, booking information, and job-related updates.
Message frequency varies based on your activity with Clean Dash. Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP to a Clean Dash text message. After you send STOP, you may receive a confirmation message, and you will no longer receive SMS messages from Clean Dash unless you provide consent again.
For assistance, reply HELP or contact Clean Dash through our website.
Mobile Information and SMS Consent
Clean Dash does not sell, rent, or share your mobile phone number, SMS opt-in information, or SMS consent data with third parties or affiliates for their own marketing or promotional purposes.
Clean Dash will not sell or transfer your mobile phone number or SMS consent to another company for that company's own marketing or messaging purposes.
Your consent to receive SMS messages from Clean Dash is used only for the purposes described in this Privacy Policy and the Clean Dash messaging disclosures presented when you provide consent.
Clean Dash may use telecommunications providers, technology providers, and other service providers to deliver SMS messages and operate our communications systems. These providers may process mobile phone numbers or related information solely as necessary to provide services to Clean Dash and are not permitted to use your mobile information or SMS consent for their own independent marketing or promotional purposes.
Information Sharing
Clean Dash may use trusted service providers to operate our website and platform, process payments, provide customer support, deliver communications, provide technology services, and perform other functions necessary to operate our business.
These service providers may have access to personal information only as reasonably necessary to perform services on behalf of Clean Dash.
Clean Dash does not sell personal information.
We may disclose information when required by law, legal process, court order, or governmental request, or when reasonably necessary to protect the rights, safety, security, or property of Clean Dash, our users, or others.
Data Security
Clean Dash takes reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, use, disclosure, alteration, or destruction.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
Your Choices
You may request information about the personal information Clean Dash maintains about you or request correction of inaccurate information, subject to applicable law.
You may opt out of SMS communications at any time by replying STOP to a Clean Dash text message.
You may request assistance with SMS communications by replying HELP.
Changes to This Privacy Policy
Clean Dash may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy, your personal information, or Clean Dash's SMS communications, please contact Clean Dash through our website: